Shipping policy

Effective Date: 07/07/2026

Thank you for shopping with Kingswell Leather.

We are committed to processing and delivering your order as efficiently as possible.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During busy periods or promotional events, processing times may be slightly longer.

Shipping

We offer worldwide shipping to most countries.

Estimated delivery times vary depending on your destination and shipping method. Delivery estimates are provided for guidance only and are not guaranteed.

Once your order has been dispatched, you will receive a confirmation email with tracking information, where available.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and other local charges may apply. These charges are determined by your country's customs authority and are the responsibility of the customer unless otherwise stated at checkout.

Delivery Information

Please ensure that your shipping address is accurate and complete before placing your order.

Kingswell Leather is not responsible for delays or delivery issues resulting from incorrect shipping information, customs processing, severe weather, carrier disruptions, or other circumstances beyond our reasonable control.

Lost or Damaged Shipments

If your order arrives damaged or you believe it has been lost during transit, please contact us as soon as possible at support@kingswellleather.com. We will work with the shipping carrier to investigate and help resolve the issue.